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Human Resources COVID-19 Response

We are here to provide support to our employees during this time. Employee safety is of the highest concern. We are working closely with the University System of Georgia to provide resources and guidance to you as you adapt to our work environment during this public health emergency.

Visit the Frequently Asked Questions page often for answers to our most frequent questions.
The University System of Georgia provides useful information for employees during this public health emergency. You can also sign up for alerts related to benefits during the emergency.
Stressed? Need community resources? Don’t know how to balance work and life? KEPRO, our Employee Assistant Program provider is here to help. You can access services by calling 1-844-243-4440 or visiting EAPHelplink.com. Use company code USGCares.
Concerned about market volatility and your investments? CAPTRUST offers a no-cost advice line for all benefited employees to answer questions and concerns about the market.
Need assistance from Human Resources? Since most HR staff are working remotely, the most efficient way to reach us is through a MyHelp ticket.
All USG employees and retirees now have access to a free online COVID-19 virtual screening tool offered by Augusta University. Visit https://www.augustahealth.org/expresscare/covid-19-virtual-screening to download the App or access the COVID-19 Virtual screening tool on your desktop. 
If you have non emergency healthcare concerns, telehealth can be a good option. All telehealth visits will be covered at 100% with no out of pocket costs for all USG healthcare plans including those unrelated to COVID-19. You can use your own provider or see a provider through LiveHealth Online.

Leave Options for Employees

For information about Non-Closure Emergency Leave, click HERE.

For information about the Families First Coronavirus Response Act, click HERE.

More Information

CORONAVIRUS DISEASE 2019 (COVID-19) UPDATES from the University System of Georgia

Georgia Southern University Alert Center

Coronavirus 2019 (COVID-19) Information from Georgia Southern University Health Services

Temporary HR Processes

Click HERE to find information about hiring, onboarding and exit interviews during the non-closure emergency.

Last updated: 4/10/2020